Privacy Policy

Who's looking at your CV? Stay in control of your career.

Wisewalk supply other businesses across all industries with high quality personnel and staffing solutions. By using and visiting our web site and using our service you agree to this privacy policy. Privacy and confidentiality are an integral part of our service. We recognise that when you choose to provide us with information about yourself, you trust us to act in a responsible manner. That's why we have put a policy in place to protect your personal information. Please read on for more details about our privacy practices.

What information do we collect? How do we use it?

At times we may request that you voluntarily supply us with personal information. Generally this information is requested when you register with us. We may gather information about you:

When you registered with us we ask for information such as your name, email address, contact details and experience. We keep a record of this information. This is necessary for us to provide our services to you. We may keep a record of your preferences so that we can tailor our services to you.

If you choose to give us personal information via the internet that we may need - to correspond with you for example, we will let you know how we will use such information. If you tell us that you do not wish to have this information used as a basis for further contact with you, we will respect your wishes.

We will use your personal details and information we obtain from other sources to provide you with our services, for administration and customer services, to analyse your preferences and to ensure that the content, services and advertising that we offer are tailored to your needs and interests. We may keep your information for a reasonable period for these purposes. From time to time we may need to share your information with our service providers or agents for the purposes of credit referencing and criminal records checks. We may disclose personal data in order to comply with a legal or regulatory obligation.

By providing us with your personal information, including sensitive personal data, you consent to our processing your personal data for the above purposes.

We intend to continue improving the content and function of our website. For this reason, we may monitor customer traffic patterns and site usage to help us improve the design and layout of our site and provide content of interest to you.

Need more detailed information?

The following list details the personally identifiable information Wisewalk gathers about you online, how we use it and why we need it. This list is also applicable to any personally identifiable information our business partners may share with us.

Collection and Use

Wisewalk collects personally identifiable information when you register to use our on-line services. The gathering of this information is essential to enable us to provide you with the necessary level of service. It is possible to use our on-line services without registering, however, the functionality and service we provide is greatly reduced.

When you register with Wisewalk we may (depending upon which service you register for) ask for one or more of the following fields: your name, email, address, date of birth, gender, education, skills and qualifications, employment history (including remuneration details), references, ethnic origins, criminal records, personal interests, job requirements (including location, salary sought, job industry, job title) plus any other information you may volunteer to us as part of the sign-up process.

Wisewalk also gathers your IP address, cookie (if set), the requested page and date/time of any transaction in our web server logs.

Wisewalk uses the information it gathers about you for three purposes:

To provide you with the products and services you request

To contact you from time to time about special offers and new products/services

To improve our service levels by monitoring usages and behavioural patterns.

Sharing and Disclosure

Wisewalk does not share or rent your personal information with third parties unless:

You have specifically consented to allow us to share your personal information with third party organisations. or

You are seeking employment with a third-party organisation through the use of our services and for the purpose of evaluating your suitability the third-party organisation requests some or all of the information you have supplied us for this purpose. For the avoidance of doubt, the information we supply any third-party may only be used for the purpose for which it is supplied. or

We need to share your information in order to provide a product or service you have requested. or

We are required to do so by legal process or in response to a court order, police enquiry or other legitimate request by an authority.

Cookies

Wisewalk may set and access Wisewalk cookies on your browser.

Wisewalk does not permit third party organisations to set or access Wisewalk cookies on your browser.

Your Ability to Edit your Data

You have total freedom to login and amend any of your details at any time, including whether or not you want us to contact you in the future with special offers or news of new products and services.

Security

Wisewalk protects your personal information using a unique password and login-id. It is your responsibility to safeguard your password and login-id. Do not share this information with anyone.

Where appropriate we may use industry standard SSL encryption for the protection of data transmission.

Changes to this Policy

Wisewalk may modify the terms of this Privacy Policy from time to time. If we make a substantial or material change to the way in which we will use your personal data we will contact you by email and prominently post a web page on the Wisewalk website detailing the changes.

Frequently Asked Questions

Why do we have a privacy policy?

Wisewalk is committed to privacy for everyone who accesses the site. Under the Data Protection Acts of 1984 and 1998, we must comply with certain regulations which are designed to ensure that any data you provide to us is processed with due care and attention.

What sort of data do we collect?

Wisewalk collects personal data about you to help in the recruitment process. This data consists of information such as your name, address, e-mail address, work and education history and your responses to and the results of assessments administered through the site, plus your nationality which we are required to collect by law. We also collect information in the aggregate to provide us with a better understanding of the users of our website as a group, but which does not contain personally identifiable information.

Why do we process this personal data?

We process this personal data as necessary to aid the recruitment process. We may also use data collected in the aggregate to help us to understand our users as a group so that we can provide you with a better service.

Why do we collect and process sensitive personal data?

We collect and process sensitive personal data only so far as is necessary to ensure we conform with legal requirements, for example under the equality of opportunity laws. By using this website and by registering your details with us, you consent to us collecting and processing sensitive personal data supplied by you and disclosing this information to prospective employers and clients in connection with the recruitment process.

Do we pass data to third parties?

Where necessary we may pass data to third parties that help us to process data and to prospective or intended employers or customers for the purpose of recruitment. We may also share aggregate information with selected third parties but we do not disclose individual names or any identifying information.

How is this data safeguarded?

The security of your data is extremely important to us. Access to your personal data is only provided to our staff and third parties who help us to process data and to prospective employers or customers in order to help with the recruitment process.

How do we let you know if our policy changes?

Any policy changes, either due to business reasons or future changes in legislation, will be posted on this page and, if substantial, may be promoted on the website or through e-mail notification.

What are 'cookies' and why do we use them?

'Cookies' are ways of saving a small amount of personal information. We use cookies to save your user name and details about what type of job you are looking for. This allows easy access to our site, with recommendations that are relevant to you. If your computer is shared by other people, we advise that you select the 'Don't remember my details' option when you sign out of your account. This will remove all details from the cookie.

How do you remove your name from the database?

Under the Employment Agencies Act, Wisewalk is obliged to hold your data for 12 months after it was last used. After 12 months of non-usage we will contact you and ask you if you want to keep your details on our database. If you do not indicate to us that you wish your details to be retained on our database, we will archive your account.

Terminology

Aggregate - this is when all data is collected and processed as a total to enable us to look at such information as demographic and geographic trends, so that we can try to produce a better service in the future.

Archiving - this is the process where candidate users are asked if they want their personal data to remain on the Wisewalk database. If a user does not indicate that they wish their details to be retained, their record is deleted from the database. This means that the candidate will not be able to sign in. Please note this process is carried out in accordance with the Employment Agencies Act and the Data Protection Act.

Data - information which is being processed by equipment operating automatically in response to instructions given for that purpose, is recorded with the intention that it should be processed by means of such equipment, is recorded as part of a relevant filing system or with the intention that it should form part of a relevant filing system or forms part of an accessible record.

Data Protection Acts 1984 and 1998 - these are the Acts of Parliament which set out principles relating to the use of data to ensure that the rights of the person who is the subject of the data are protected under the law.

Personal data - data which relates to a living individual who can be identified from those data, or from those data and other information which is in the possession of, or is likely to come into the possession of, Wisewalk.

Privacy policy - this is a statement which explains the ways that we try to protect our users' privacy.

Recruitment process - the process of gaining employment and recruiting new staff and the ongoing administrative process involved once a user has gained employment or recruited new staff.

Sensitive personal data - personal data consisting of information as to the racial or ethnic origin of the data subject, political opinions, religious beliefs or other beliefs of a similar nature, membership of a trade union, physical or mental health or condition, sexual life, the commission or alleged commission of any offence or any proceedings related to any offence.

Third Parties - these are companies and people other than Wisewalk and the group of companies of which it is part.

Users - people who use our website and register their details with us for the purposes of recruitment, either to gain employment or for the purposes of recruiting new staff.